Shipping costs are calculated by using the "Request Delivery Quote" on each item listing, the cost will be based on your location, order size, and selected shipping method.
We are proud to offer fast, secure, and reliable shipping to customers around the world.
We currently ship to most countries and regions worldwide.
Orders are processed within 1–3 business days.
During peak periods, processing times may be slightly longer.
| Region | Estimated Delivery Time |
|---|---|
| United Kingdom | 1–3 Business Days |
| Europe | 3–7 Business Days |
| North America | 5–10 Business Days |
| Australia & New Zealand | 5–12 Business Days |
| Asia | 4–10 Business Days |
| Rest of World | 7–15 Business Days |
Please note that delivery times are estimates and may vary due to customs processing, local courier delays, weather conditions, or public holidays.
Shipping costs are calculated by using the "Request Delivery Quote" on each item listing, the cost will be based on your location, order size, and selected shipping method.
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information so you can monitor your shipment every step of the way.
Returns & Exchanges
We want you to be completely satisfied with your purchase.
You may return eligible items within 14 days of receiving your order if:
The item is unused and in its original condition.
All original packaging, tags, and accessories are included.
Proof of purchase is provided.
The following items cannot be returned unless faulty:
Personalised or custom-made products.
Gift cards.
Clearance or Trade-Sale items.
Contact our customer support team to request a return authorisation.
Securely package the item.
Follow the return instructions provided by our team.
Ship the item back using the recommended carrier.
Once your return is received and inspected:
Approved refunds will be processed to the original payment method.
Refunds typically appear within 5–10 business days, depending on your payment provider.
If you wish to exchange an item or replacement, please contact our support team. Exchanges are subject to stock availability.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it as quickly as possible.
If you have any questions regarding shipping, delivery, returns, or exchanges, our customer support team is here to help.
Email: from the contact us page
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT)
Thank you for shopping with us.
